Terms & Conditions

1. Acceptance of Terms

By using the Sagewell website or enquiring about, booking, or attending any Sagewell service, you agree to be bound by these Terms and Conditions. If you do not agree, please do not use our website or services.

Sagewell is operated by a private entity based at 19 Thanon Phetkasem, Hua Hin, Prachuap Khiri Khan 77110, Thailand. References to "Sagewell", "we", "us", or "our" in these terms mean that entity.

2. Description of Services

Sagewell offers the following services:

• Step-by-Step Process Map (฿3,600) — A printed or digital reference guide setting out the typical administrative steps involved in managing pension-related paperwork. This is general educational material only.
• Guided Organisation Workshop (฿9,000) — A group session where participants organise their own personal documents with the assistance of facilitators. Includes a folder kit and checklist. No individual financial or legal advice is provided.
• Operational Consulting for Care Providers (฿32,000) — A consulting engagement for care homes or community organisations seeking to improve their internal processes for handling residents' pension-related paperwork. Deliverables are operational recommendations only.

Service details, pricing, and availability are subject to change. We will confirm current details at the time of booking.

3. No Professional Advice

Nothing provided by Sagewell — whether through our website, printed materials, workshops, or consulting engagements — constitutes legal, financial, tax, or regulated advice of any kind.

Sagewell facilitators and consultants are not registered legal practitioners, financial advisors, accountants, or any other class of regulated professional. Our services are organisational and informational in nature.

For advice specific to your individual circumstances regarding pensions, entitlements, or legal rights, please consult a suitably qualified professional registered in your jurisdiction.

4. Bookings and Payments

Bookings are confirmed only after Sagewell issues a written confirmation by email. A booking is not considered finalised until payment has been received in full or a deposit agreement has been confirmed in writing.

• Payment is accepted in Thai Baht (฿) via methods confirmed at the time of booking.
• For group workshops and consulting engagements, scheduling is subject to facilitator availability and minimum participant numbers where applicable.
• Prices displayed on this website are indicative. Final pricing is confirmed in writing at the time of enquiry.

5. Cancellations and Refunds

We understand that circumstances change. The following cancellation terms apply:

• 14 or more days before the scheduled date: Full refund of any payment received, minus any non-recoverable third-party costs (e.g. printed materials already produced).
• 7 to 13 days before the scheduled date: 50% refund, or the option to reschedule to a mutually agreed alternative date at no additional charge.
• Fewer than 7 days before the scheduled date: No refund available, though we will make reasonable efforts to accommodate rescheduling where possible.

If Sagewell cancels a session for any reason within our control, a full refund will be issued or an alternative date offered at your preference.

6. Participant Conduct

Sagewell sessions are designed to be calm, supportive environments. We ask all participants to treat facilitators and fellow participants with courtesy and respect.

Sagewell reserves the right to ask a participant to leave a session, without refund, if their conduct is disruptive or inconsiderate towards others.

7. Intellectual Property

All materials produced by Sagewell — including process maps, checklists, workshop guides, and consulting reports — are the intellectual property of Sagewell unless explicitly stated otherwise in a written agreement.

Materials provided as part of a service are for the personal or organisational use of the recipient only. They may not be reproduced, redistributed, or commercially exploited without prior written permission from Sagewell.

8. Limitation of Liability

Sagewell provides educational and organisational support only. We make no representation about outcomes relating to pension applications, entitlements, payments, or administrative processes.

To the fullest extent permitted by applicable law, Sagewell's total liability for any claim arising from or related to our services shall not exceed the amount paid by the claimant for the specific service in question.

We are not responsible for decisions you make based on information provided in our sessions or materials. Where individual circumstances require specific professional guidance, we strongly encourage you to seek it independently.

9. Privacy

Our handling of your personal data is described in our Privacy Policy. By using our services, you acknowledge that you have read and understood how we collect and use personal information.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Thailand. Any dispute arising from these terms or from the use of Sagewell's services shall be subject to the jurisdiction of the courts of Thailand.

11. Changes to These Terms

We may revise these terms from time to time. The "Last updated" date at the top of this page will reflect any changes. Continued use of our services following an update means you accept the revised terms. We encourage you to check this page periodically.

12. Contact

If you have questions about these terms, please contact us: